Microsoft Business Solutions will cease support for Microsoft CRM 1.2 on Jan. 9, 2007, as planned, in accordance with the Microsoft Support Lifecycle Policy. Customers who are currently using Microsoft CRM 1.2 are encouraged to upgrade to Microsoft Dynamics CRM 3.0.

Microsoft Dynamics CRM 3.0 was designed to give businesses what they want most in a CRM system—a customer relationship management that people will use. It works the way your business does. Your information technology (IT) staff can integrate Microsoft CRM with existing systems. Your sales forces can use Microsoft CRM without ever leaving Microsoft Outlook.

Microsoft offers CRM in two editions—Microsoft Dynamics CRM 3.0 Small Business Edition and Microsoft Dynamics CRM 3.0 Professional Edition. Both build on previous versions to help businesses of all sizes develop stronger and more profitable relationships. 

The LifeCycle page for Microsoft CRM 1.2 can be found here: http://support.microsoft.com/lifecycle/?p1=1484